If your ID card can no longer be found or has been stolen, it is important to report the loss to the police or the citizens’ office as quickly as possible. But that alone is not enough, as the online function of the ID card is also important must be blocked.
This requires the five-digit blocking password, which can be found in the PIN letter. This will be sent to you after you apply for an ID card and contains all the important information about the electronic version.
If you have the password ready, you can call the blocking hotline 116 116. This is available around the clock. You can have your ID blocked there by providing your full name and date of birth.
Another option is to appear in person at the community center and thereby cancel the online function for the time being.
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